ABOUT OUR DELIVERIES
To offer you the best possible delivery service, as well as using our own fleet of vehicles, we work very closely in association with three separate delivery companies, including specialist 2-man carriers and a separate carrier for deliveries to Scotland.

Many items (up to and including 37inch Screen size TVs) can be delivered within 72-hours of ordering (excluding Sundays and Bank Holidays), and most domestic appliance items can be delivered within a 3-10 days period.

Our own delivery vans are equipped with GPS to ensure an efficient delivery service.

All our deliveries are to a UK mainland address. Additional services to UK islands are available - Please contact our SALES TEAM for further information/or see table below.

** Please note ** All items require a signature on receipt. Any instructions such as 'please leave in garage if out' are at the purchasers risk and we CAN NOT be held responsible for items that are left after such requests.

Whilst we endeavour to deliver all items within the time scale given at the time of sale, where we are reliant on third-party carriers we can not be held liable for any delay and/or loss caused.

All items and delivery times are subject to stock availability and delivery to a UK mainland address.

SCHEDULE 1 DVD, Blu-ray, Hi-Fi, Television (up to and including 37" Screen Size), Camcorders, Cameras, Micro-Wave Ovens, Vacuum Cleaners, Heating Appliances and Accessories

Standard delivery is FREE. All items delivered within 72-hours from date of receipt of order (not including weekends and Bank Holidays

Additional Delivery Services available (please check with SALES TEAM if in doubt)

• NEXT DAY Deliveries £9.95
• A.M. Deliveries £19.95
• Saturday Deliveries £19.95

Standard delivery is FREE. All items are delivered between 7a.m and 7p.m. within 3-10 days of receipt of order (not including weekends and Bank Holidays)

All large items (American Style Fridge Freezers, Range Cookers etc) are 'CURB SIDE' deliveries ONLY

If you require a specialist 2-man delivery team this can be arranged at a cost of £40

SCRAP COLLECTION and RECYCLING:
Scrap collection can be arranged at a cost of £20 (See our SCRAP COLLECTION page for full details) If you require this service (selectable on the order page) the old item must be unplugged and outside the collection address. You may add a 'collection' to your order any time after you have placed an order or prior to delivery. Collections can ONLY be made at the time of delivery

For our Recycling Policy please see our RECYCLING page

WHAT HAPPENS IF I AM OUT WHEN ITEM IS DELIVERED?
Should you be out when the driver calls there will be an additional fee, starting from £30

ACCESS TO YOUR PROPERTY
Please ensure that if there are flights of steps, lifts or any other obsticle(s) to navigate when trying to enter your property let us know prior to delivery

DIMENSIONS of LARGE ITEMS
Please ensure that for American Style Side-by-Side Fridge Freezers and Range Cookers, you use the measurements provided on each products page to ensure that the item will fit through any entrance or door-ways. We reserve the right to charge for the return of an item that can not fit into the premises- see CUSTOMER SERVICE PAGE for full and further details.

For returns of American Style Side-by-Side Fridge Freezers and Range Cookers the charge is £100.00

In Addition to our Standard Delivery to UK mainland adddresses, we can also provide a service to the following: (delivery times for these areas may vary from our Standard Delivery schedule - please CONTACT US for full details)