You wanted wireless QuietComfort® headphones. So we re-engineered them with Bluetooth® technology and our world-class noise cancellation...
About our deliveries
To offer you the best possible service, as well as using our own fleet of vehicles, we work very closely with specialist 2-man carriers, parcel carriers and a separate carrier to Scotland.
Many of our items can be delivered within 1-5 working days of ordering and most domestic appliances are delivered within 10 working days of ordering.
All our deliveries are to a UK mainland address. Please contact our sales team for further information.
Please note that we CAN NOT offer an installation or connection service. For purchases of large domestic appliances that require installation/connection to mains electricity or gas, such as Cookers, Ovens and Hobs we recommend that you contact a local authorised and registered electrician or gas fitter. For American Style Fridge Freezers you may also require the services of a good plumber.
All small appliances and items such as Blu-Ray players and televisions up to and including 40inch televisions fall into our schedule 1 deliveries.
All items are delivered within 1-5 working days, and currently ALL our deliveries are FREE.
Any Television over 40inch and all home appliances such as Washing Machines, Dishwashers and Fridge Freezers up to 180cm tall fall into our schedule 2 deliveries.
We deliver to most postcode areas once a week, excluding islands and highlands, and currently ALL our deliveries are FREE
Please be aware that our deliveries for these products are to the door step only, we are unable to deliver these items up flights of stairs, if you require a 2-man delivery this is selectable at the basket stage at an additional cost. If the 2-Man service is selected this would fall into a schedule 3 delivery.
Our schedule 2 deliveries are between 7am and 7pm, we provide the drivers details, via email, to enable you to contact the driver on the day of delivery.
All Large appliances such as American Style Fridge Freezers, Range Cookers and Fridge Freezers over 180cm tall.
These products will be delivered within 10 working days of ordering, our courier company will be in touch to advise of a delivery day and are also able to provide an AM or PM delivery.
All items require a signature on receipt. Any instructions to "leave safe" are at the purchasers risk and we CAN NOT be responsible for items that are left after such requests.
Whilst we endeavour to deliver all items within the time scale given at the time of sale, where we are reliant on third-party carriers we can not be held liable for any delay and/or loss caused.
Whilst our drivers make every effort to ensure that a delivery will be made safely, we cannot be held liable for any accidental damage caused to a property or its furnishings.
Customers should be aware that white and brown goods can be very heavy and if they have delicate/clean/new surfaces they should ensure that some action is taken to prevent damage to the area.
Any items that could cause an obstruction should be moved to a safe location. Any uneven surfaces or access issues into the property should also be reported prior to delivery
Please note that a £30.00 re-delivery charge may be applied if our courier/delivery driver attempts to make a delivery to your address and no one is home. If delivery has to be re-arranged it must be done by contacting our call centre on 0844 225 9174 before 5.00pm on the day before expected delivery
All items and delivery times are subject to stock availability and delivery to a UK mainland address.
Highland addresses are classified as the following postcodes, IV, KW, AB, FK17-FK21, PA20-PA80 and PH17-PH50. For quotes on Highland deliveries please contact us. If an order is placed prior to contacting us our sales team will be in touch regarding an additional charge.
|Play Time||upto 20-hours (wireless) upto 40-hours (wired)|
|Manufacturer Guarantee||1 year parts & labour|
You wanted wireless QuietComfort® headphones. So we re-engineered them with Bluetooth® technology and our world-class noise cancellation that makes quiet sound quieter and music sound better. So you can just listen. With nothing in the way.
You feel it at the flip of a switch — noise fades, and your music soars. That’s the power of our Acoustic Noise Cancelling technology, which continuously measures, compares and reacts to outside noise—then cancels them with the opposite signal.
They say you can’t get long battery life from wireless headphones. We say, “Try ours”. Enjoy up to 20 hours of listening, enough time to pour through this entire playlist. And when it finally runs down, a quick 15-minute charge gives you another 2.5 hours.
When you want to take your music anywhere, you need headphones built to keep up. With impact-resistant materials, glass-filled nylon and corrosion-resistant stainless steel, they’re engineered to survive life on the go.
Materials matter. That’s why the QC®35 headband isn’t just soft, it’s luxurious. Wrapped in Alcantara®—the soft covering material used by prestigious international companies in various applications, like yachts and high-end automobiles—it provides a welcome comfort designed for all-day listening. The ear cushions are manufactured from a synthetic protein leather, and have a silicone bead for passive noise reduction.
We want you to get the most out of your headphones. So we designed this free app that makes connecting and switching between devices easier than ever. It also provides product tips and lets you personalise your settings, so you can make them all yours. See how a simple, intuitive app makes all the difference.
QuietComfort 35 wireless headphones II are optimised for Amazon Alexa and the Google Assistant. That means you can enjoy entertainment, get information and manage your day—all with your voice. Whichever you choose, you’re covered. Just press and hold the Action button for help. And they still feature our world-class noise cancelling technology that blocks noise and lets you lose yourself in your music.
If you’re not an Amazon Alexa or Google Assistant user, don’t worry. You can still use the Action button to adjust your level of noise cancellation between three settings.
What is the difference between QuietComfort 35 wireless headphones and QuietComfort 35 wireless headphones II?
QuietComfort 35 wireless headphones II offer the same unmatched combination of acclaimed noise reduction technology, wireless freedom, audio performance, dual-microphone system and 20 hours of battery life as QuietComfort 35 headphones. However, QuietComfort 35 wireless headphones II also have a new Action button on the left earcup. In countries and languages where voice assistants, like Amazon Alexa or the Google Assistant, are available, the Action button gives you instant access to voice-controlled tasks. In countries where voice assistants are not available, you can quickly toggle through three different ANR settings for optimal performance wherever you go.
Do I have access to both Amazon Alexa and the Google Assistant?
Yes. QuietComfort 35 headphones II are optimised for both Amazon Alexa and the Google Assistant, so you can choose which is right for you. If you purchased QuietComfort 35 headphones II prior to July 2018, the Alexa functionality is available through a simple over-the-air update on the Bose Connect app.
What is TriPort acoustic headphone structure?
Proprietary TriPort acoustic headphone structure utilises external ports to vent the earcups and effectively enlarge the acoustic volume, without increasing the size of the earcup. The result is better audio and active noise reduction from smaller, lighter, more comfortable headphones. TriPort acoustic headphone structure is used in all of our consumer headphones and headsets.
How is the total noise cancellation in QuietComfort 35 wireless headphones II achieved?
QuietComfort 35 wireless headphones II utilise both active and passive noise reduction technologies. They use a sophisticated proprietary electronics approach to active noise reduction, placing microphones both inside and outside the earcups. The electronics system senses the sound in almost any environment and then measures, compares and reacts—instant by instant—to produce an opposing cancellation signal. The passive noise reduction is achieved by the combination of the acoustic design and materials chosen for the earcups and cushions.
What is NFC?
Near Field Communication (NFC) is a short-range wireless technology that enables two NFC-enabled devices to communicate when they are placed in close proximity with one another, typically less than 10 cm (4"). For QuietComfort 35 wireless headphones II, NFC is used to facilitate Bluetooth® pairing. When an NFC-enabled device, such as a smartphone, is placed near the right earcup of the headphones, it pairs them to the device via Bluetooth. Placing the device near the earcup a second time will unpair the headphones.
Can QuietComfort 35 wireless headphones II take calls?
Yes. QuietComfort 35 wireless headphones II have a dual-microphone system to allow you to use them during calls when connected to a smartphone that supports the Bluetooth® HFP profile. In addition to traditional calls, the headphones will work with many apps that use Voice over Internet Protocol (VoIP), such as Skype or FaceTime. The dual-mic system helps reduce wind and background noise to ensure an exceptional far-end experience, while sidetone lets you hear your own voice so you sound natural when speaking on a call. QuietComfort 35 wireless headphones II also support HD Voice.
How do I pair QuietComfort 35 wireless headphones II with my mobile device?
For NFC-enabled phones, simply turn on the headphones by sliding the three-position power switch to the middle position and then tap the back side of your phone on the front of the right earcup where you see the embossed NFC logo, and follow the prompt to accept a connection. If you don’t have an NFC-enabled phone, first make sure that the headphones are turned on by sliding the three-position power switch to the middle position. Next, press the three-position power switch to the Bluetooth® icon until the Bluetooth LED flashes blue or the voice-enhanced user interface gives you additional directions. Now, follow the directions within the smartphone’s Bluetooth menu to connect the headphones. Once the connection has been made, the Bluetooth LED will turn white.
Can QuietComfort 35 wireless headphones II simultaneously be connected to two mobile devices?
Yes. Multi-point technology allows QC35 wireless headphones II to maintain a connection to two devices at the same time—for example, an iPad and a smartphone. So, while you’re watching video on the connected iPad, the headphones will automatically pause the video to answer a call from the connected smartphone. When the call is finished, the headphones switch back to the video on the iPad.
What is the range of QuietComfort 35 wireless headphones II?
QuietComfort 35 wireless headphones II have a range of 9 m (30 ft.) from the source device. It is realistic to describe the range as being the room that the user is in and the adjacent room. This range may be reduced by physical obstructions, such as walls and doors, or by interference from other electronic devices. Pops or a crackling noise may be heard if there’s interference with the Bluetooth® connection. If that happens, move away from wireless routers or microwaves and bring your headphones closer to the Bluetooth device.
How do I charge QuietComfort 35 wireless headphones II?
QuietComfort 35 wireless headphones II can be charged by using the USB cable supplied in the box and plugging it into a USB port on a computer or a wall charger (sold separately). Allow up to 2.25 hours for the headphones to fully charge. Once they are fully charged, the battery indicator light will turn green. When you don’t have time for a full charge, the fast-charge feature provides up to 2.5 hours of play time from a quick 15-minute charge.
How long will the battery stay charged?
QuietComfort 35 wireless headphones II use a rechargeable lithium-ion battery that stays powered for up to 20 hours while using the headphones wirelessly and up to 40 hours for wired use.
Can you listen to music when the battery runs down?
Yes. These headphones allow users to continue to listen to their source even if the battery power is depleted. Without power, neither active noise cancellation nor Active EQ is able to function.
Can I charge QuietComfort 35 wireless headphones II from my PC/laptop?
Yes. QuietComfort 35 wireless headphones II come with a USB cable that allows the headphones to be charged from your PC or laptop. Please note that the PC or laptop must be on and awake in order to charge over USB.
What are the buttons for on the back of the right earcup?
The larger middle button is the multi-function button. It initiates play/pause and other track controls for videos and music, answers and ends calls and can also initiate voice commands such as Siri or voice dial. The buttons on either side of the multi-function button are the volume +/- buttons. They allow you to easily adjust volume in an intuitive up/down vertical orientation.