To offer you the best possible service, as well as using our own fleet of vehicles, we work very closely with specialist 2-man carriers and parcel carriers.
We offer FREE STANDARD DELIVERY on all products, most can be delivered within 2-5 working days.
NEXT DAY DELIVERY is available (if ordered before 1pm) for £25.00.
All our deliveries are to a UK MAINLAND ADDRESS ONLY, remote postcodes such as the Scottish highlands and islands incur an extra charge. See below. Please contact our sales team for further information.
KW15, KW16, KW17, PA20, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA77, PA78, KA27, KA28, PH42, PH43, PH44, IV40,GY, JE, TR21, TR22, TR23, TR24, TR25
For the above postcode ares our Standard Delivery (3-10 Days) charges are: £41.99 and Next Day Delivery is £66.99
We CAN NOT offer deliveries to the Channel Islands (GY & JE); Isle of Man (IM); Shetland Isles & Outer Hebrides (ZE, HS,) or Northern Ireland (BT)
We offer an installation and wet connection service for washing machines. For purchases of Cookers, Ovens and Hobs that require installation/connection to mains electricity or gas, we recommend that you contact a local authorised and registered electrician or gas fitter. For American Style Fridge Freezers you may also require the services of a good plumber.
All items require a signature on receipt. Any instructions to "leave safe" are at the purchasers risk and we CAN NOT be responsible for items that are left after such requests.
Whilst we endeavour to deliver all items within the time scale given at the time of sale, where we are reliant on third-party carriers we can not be held liable for any delay and/or loss caused.
Whilst our drivers make every effort to ensure that a delivery will be made safely, we cannot be held liable for any accidental damage caused to a property or its furnishings.
Customers should be aware that white and brown goods can be very heavy and if they have delicate/clean/new surfaces they should ensure that some action is taken to prevent damage to the area.
Any items that could cause an obstruction should be moved to a safe location. Any uneven surfaces or access issues into the property should also be reported prior to delivery.
Please note that a charge may be applied if you cancel your order after it has been sent to any external courier or if our courier/delivery driver attempts to make a delivery to your address and no one is home. If delivery has to be re-arranged it must be done by contacting our call centre on 01282 443850 before 5.00pm on the day before expected delivery
All items and delivery times are subject to stock availability and delivery to a UK mainland address.
Fraud Prevention & Security
Please note that we reserve the right not to deliver an order if we believe the address is not secure, for example to a communal postal address or PO box. If this affects an order you place, we'll notify you as soon as possible. We have additional procedures in place to ensure our customers are protected from on-line fraud. You may, therefore, be contacted before your delivery date so that these checks can be fully carried out. We may place orders temporarily on hold if we are not able to reach you so please ensure suitable telephone number(s) are provided.
Please also note we can only process orders with payments cards that are registered in the UK. Any orders placed with a Non-UK payment card with automatically be cancelled.